All Sales are final. We offer a 3 day trial to test the service. In situation where there are products to be Return:
To complete your return, simply mail back the Nu Option TV box along with customer name and billing address to 1138 N. Germantown Pkwy Suite 101-294 Memphis, TN United States 38016.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your refund.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 1 day.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at and send your item to: 1138 N. Germantown Pkwy Suite 101-294 Memphis, TN United States 38016.
Our products are shipped within 24 Hours using the following carriers: USPS . To return your product, you should mail your product to:1138 N. Germantown Pkwy Suite 101-294 Memphis, TN United States 38016. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.